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6.55 Consumer informatics A G Competency VI.8 As the HIM director for Pine Valley Hospital, a small, rural critical access hospital, you are interested in promoting consumer informatics for your older patient population. Your goal is to establish a class where patients could come to learn about on-line health information. Survey data shows that a majority of your facility's patients are 60 and older and on fixed incomes. While most have internet access, few have computers; instead, they rely on tablets or smartphones. Determine the key points to cover during a class to assist end-users with consumer informatics