Question: Write a short answer for this question in Personal Selling. The text book is ABC's of Relationship Selling through Service by Charles M. Futrell a)

Write a short answer for this question in Personal Selling. The text book is ABC's of Relationship Selling through Service by Charles M. Futrell

a) What is a FAB selling technique? Explain and provide example of each acronym of FAB. (3 marks)

b) Explain what a USP is and why they are used. And, in preparing your presentation is it better for you to have more than one USP? Why or why not? (2 marks) Question 32

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