Write as if you are a Hirsch and you will are attempting to convince the Caesars Casino CEO of the need to implement a Lean Continuous Improvement initiative at the Metropolis site (write as if I am the CEO). Write the executive summary addressing the below topics. Remember to show any analysis, further discussion, and/or a clear approach in the appendix outside of the 1-page Exec Summary memo.

Regarding the expert-driven approach vs. employee-centered approach (at Tunica) which would you recommend for Metropolis and why?

How should Hirsch pitch the implementation of the process improvement program to the CEO and Metropolis leadership? (include a clear approach in the appendix)

Reference: Implementing LEAN Operations at Caesars Casinos