Question: Write the following so it is much more brief: On February 1, 2018, due to extreme temperatures reaching 115 degrees, Ms. Smith experienced a breakdown
Write the following so it is much more brief:
On February 1, 2018, due to extreme temperatures reaching 115 degrees, Ms. Smith experienced a breakdown of her air conditioning unit. She promptly contacted Anytime Air for a repair service. Your company serviced the unit on February 2, charging Ms. Smith $225.00 to address a coolant leak. Payment was made via Ms. Smith's Visa card.
The following day, Ms. Smith discovered several gallons of water in her basement, a direct result of flooding that had not been present before the service provided by Anytime Air. Seeking a resolution, Ms. Smith contacted three different air conditioning repair services for estimates and ultimately engaged Cheap Air, the most cost-effective option, to rectify the problem.
Upon examining the unit, Curt Campbell from Cheap Air identified that an improper adjustment during the service had caused the unit to become unlevel, leading to the basement flood. Mr. Campbell is prepared to testify to this fact, should the need arise. The necessary repairs were completed at a cost of $681.00, which was again paid by Ms. Smith with her Visa card.
Subsequent communication with you, Mr. Aarons, resulted in a denial of responsibility for the incident. However, given the direct correlation between Anytime Air's service and the flooding, Ms. Smith is seeking full reimbursement for all expenses incurred, including additional damages.
Step by Step Solution
There are 3 Steps involved in it
Get step-by-step solutions from verified subject matter experts
