Write your response using paragraph format (include a topic sentence plus 3-4 additional sentences). Do not use the second-person perspective. You may use the first and/or third-perspective perspective for this Discussion response.

Following the Osborn-Parnes Creative Problem-Solving Process, begin with identifying a business communication related challenge. You will need to think about what you need to know about the problem, perhaps gather information (e.g., from people, from research) and ultimately, clearly state what is the problem (e.g, "The business communication challenge I have chosen is..." . Understanding the problem is essential (Guffey & Loewy, 2018, p. 7). This section of your main response is likely one paragraph in length.

Next is the second phase of the Osborn-Parnes Creative Problem-Solving Process, "Generate Ideas". Write in full sentences (not bullet-point sentence fragments) articulate ideas that could solve the problem. From this information, (perhaps one or two paragraphs is appropriate for this phase) choose one or two of the most promising ideas.

The third and final phase is "Implement Solutions". This phase transitions ideas to solutions, including action planning. This section of your main response is likely one or two paragraphs in length.

Write a paragraph (paragraphs require at least three if not four sentences to be considered a paragraph) reflecting upon your experience using the Osborn-Parnes Creative Problem-Solving Process.