Writing a Claim Letter Assignment: You are required to write a claim letter which documents a problem with a specific product or service your company have purchased/acquired. It should mention that you deserve recompense due to faulty/damaged/substandard product or service. In this assignment, request specific action to solve the problem. Assume all the necessary details of the scenario. Audience: Write to the manager who will review your case and who has the authority to act on it. Goal: To use facts to persuade your reader to give you what you want. Remain factual in your claim letter. Don't get angry or emotional, since facts, not feelings, get results. Tips: In paragraph 1, give the facts by briefly describing the purchase. Give the date, place, item, and cost. Add information about the salesperson, delivery, and installation as needed to support your claim. In paragraph 2, explain what went wrong in a factual way that shows that you were not to blame. If you are requesting damages, be sure to include estimates and documentation. In the next paragraph(s), be very specific (but reasonable) about what you want and when you want it. If you want a full cash refund and additional money for damages, say so. Don't let the reader decide what you should receive. Close your letter in a brief but positive way. Document your letter with a list of receipts, warranties, estimates, photographs, or other evidence to support your claim. You do not need to provide such materials: only list them on the enclosure line. You should also refer to your evidence in the letter itself. Also, Use letter format correctly. Avoid sexist ("Dear Sir or Dear Madam") or nondirective ("To Whom It May Concern") salutations. Keep your writing style simple. . Avoid rudeness, sarcasm, flattery, or threats. Avoid praise of the company or flattery to your reader. Provide all specifics about the case. Proofread to correct all errors