Question: Writing Instruction Lesson: Drafting an Executive SummaryCase study: The Santa Fe Grill RestaurantThe owners of the Santa Fe Grill want to know why sales are
Writing Instruction Lesson: Drafting an Executive SummaryCase study: The Santa Fe Grill RestaurantThe owners of the Santa Fe Grill want to know why sales are not meeting expectations. They do a survey about characteristics of the restaurant see attachment We use a small portion of the survey Questions for this exercise.The charts below provide insight as to the reasons for disappointing sales. For example, the waitstaff measuresare particularly low on a point rating scale where strongly disagree and strongly agree. Waitstaff are notperceived as friendly or knowledgeable means are lowAtmospherics are somewhat positive average of a on the point rating scale and food qualityvalue items are also somewhat positive with room for improvement means tend to be in the neutral range of the rating scale with the highest evaluation for Fresh Food on the point scaleHandout for Students: SPSS Output and three chartsX Friendly EmployeesX Fun Place to EatX Large Size PortionsX Fresh FoodX Reasonable PricesX Attractive InteriorX Excellent Food TasteX Knowledgeable EmployeesX Proper Food TemperatureX Speed of ServiceX SatisfactionValid N listwiseDescriptive StatisticsN
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
