X V fx B C D E F G H K L M N O P Q Going-To-Seed is a small mail order retailer that sells a wide variety of flower and vegetable seeds. They currently have a single toll-free number that is staffed by one customer service representative. Suring the peak season, calls arrive at an average rate of 40 per hour and follow Poisson distribution. Times between calls are exponential random variables whose mean is 50 seconds. For simplicity, assume that there is no limit to the number of customers who can be on hold and that no customer ever hangs up due to long waits for the representative (1) How long does a customer spend, on average, placing an order? (Include time spent on hold waiting for the representative.) (2)What is the chance that the customer service representative is not busy processing a caller's order