XYZ Inc. is a subscription-based online software company that wants to calculate the customer lifetime value (CLV)
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XYZ Inc. is a subscription-based online software company that wants to calculate the customer lifetime value (CLV) of its customers. The company has been in business for three years and has the following data:
- Average monthly recurring revenue (MRR): $100
- Average customer lifespan (CLS): 2 years
- Gross profit margin (GPM): 60%
- Customer acquisition cost (CAC): $300
Using this information, calculate the customer lifetime value for XYZ Inc.
(Show all calculations and round to two decimal places)
Related Book For
Cost management a strategic approach
ISBN: 978-0073526942
5th edition
Authors: Edward J. Blocher, David E. Stout, Gary Cokins
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