You are a network administrator working for XYZ Hospital. Your manager has received reports that the hospital's
Question:
You are a network administrator working for XYZ Hospital. Your manager has received reports that the hospital's records server is not working. Users attempting to access the records report that they have received a message that they are unable to connect to the server. Your IT manger asks you to investigate the situation, analyze the potential cause or causes of the service disruption, suggest solutions, outline their limitations and discuss the potential further impact on social stability. You must detail your findings in a report.
1.1 Preliminary investigation
You confirm the interrupted service issue by attempting accessing records from your system. The error message is displayed. Following this, you decide to perform some basic troubleshooting. You attempt to login into the server using the IP address 200.200.1.77 remotely, which is unsuccessful. Based on this preliminary investigation, you suspect there may be a problem with the records server. You wonder what has gone wrong, and whether an attack has taken place. You must investigate further, so that you understand what happened and can suggest appropriate solutions. Please be aware this is just a scenario. The IP address 200.200.1.77 are not linked to any real website.
Accounting Information Systems
ISBN: 978-0133428537
13th edition
Authors: Marshall B. Romney, Paul J. Steinbart