Question: You are a project scheduling manager, working for PriaTel Consulting. PriaTel Consulting has been contracted by PASK Technologies to provide Telephone Technical Support as well

You are a project scheduling manager, working for PriaTel Consulting. PriaTel Consulting has been contracted by PASK Technologies to provide Telephone Technical Support as well as a Customer Support Manual, following the launch of the new PASK SnowDetecto2000 product line in March 2021. The length of the contract is 8 weeks, after which it may be renewed. The SnowDetecto2000 is a snow detecting device which sends signals to a customer's cell phone via home internet to alert the customer as to when snow must be shoveled. Snow levels display in the downloaded mobile software application. The product is set to launch in March 2021, as the company believes that this will be a particularly heavy snowfall season in Ottawa and is hoping this will be a popular holiday gift. The contract awarded to PriaTel Consulting has a start date of March 1, 2020. The first deliverable in the contract is for a Customer Support Guide and Manual. This manual will be produced in the Ottawa office of PriaTel, written by Robin, the company's technical writer. The Manual will take 1 week to produce, at a cost of $5000.00. This manual must be available to all Customer Support staff in order



1. Please show the Resources you scheduled for this project  (4 marks)

2. (a) Depending on your first name (AM or NZ) show the Calendar (with working hours, such as 108) for ANY ONE of your staff members for March 20, 2021.  (4 marks - 2 for part (a) and 2 marks for part

(b)

(b) Show the Calendar (with working hours, such as 108) for the SAME resource (depending on your name) for March 21, 2020.

3. What is a milestone stipulated in this contract? How did you show this in MS Project? (4 marks)

4. (a) When (on what date) do you expect the milestone to be achieved? Why? (4 marks 2 for part (a) and 2 marks for

part (b)

(b) Is there a risk of setting the milestone on this date as a specific (fixed) date? Why?

5. Please paste a view of your complete GANTT Chart, including tasks, here. (8 marks - 4 marks for content, 4 marks for formatting)

6. What additional questions would you have asked? Is there information missing? What additional information would have been useful to your scheduling process? (1 mark)

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