You are a representative of Best Buy Canada who received a formal email asking for a...

 

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You are a representative of Best Buy Canada who received a formal email asking for a specific product (a business request). You know that your company won't have this product for the next 2 months and you only carry a previous generation product that is relatively similar. You need to write a letter and give your potential customer a negative response maintaining goodwill between your company and potential customer. Choose indirect approach for writing this message. What would your Subject Line sound like? You are a representative of Best Buy Canada who received a formal email asking for a specific product (a business request). You know that your company won't have this product for the next 2 months and you only carry a previous generation product that is relatively similar. You need to write a letter and give your potential customer a negative response maintaining goodwill between your company and potential customer. Choose indirect approach for writing this message. What would your Subject Line sound like?

Answer rating: 100% (QA)

Subject Update on Product Availability and Alternatives In an indirect approa... View the full answer