You are a sales rep for Solid Gold, a jewelry wholesaler that specializes in high-end gold jewelry. The holidays are coming, and one of your best customers, the owner of an independent jewelry store, has sent you an expensive gift in appreciation for all that you have done to help her increase her business over the past year. Your employee handbook makes it clear that you could be fired for accepting it, but you didnt actually accept it; it just turned up at your home, neatly wrapped, with a card attached. What will you do?

1. Since no one will know that you received the gift, should you just keep it?
2. If you decide to return the gift, what will you say to your customer?
3. Will you write a thank-you note?
4. If you decide to return the gift, what is the best way to do so?
5. What, if anything, will you tell your sales manager?