Question: You are an HR manager in a mid - sized tech company where employee motivation andengagement have noticeably declined,especially among customer servicerepresentatives. After conducting surveys

You are an HR manager in a mid

-

sized tech company where employee motivation andengagement have noticeably declined,especially among customer servicerepresentatives. After conducting surveys and interviews, you discover that employeesfeel their jobs are repetitive, lack purpose, and provide little opportunity for growth. Youdecide to redesign the job roles using Job Enrichment Theory to enhance motivation and satisfaction.Using Job Enrichment Theory, what are the FlVE

(5)

suggestions for improvingmotivational factors in job design? Provide ONE

(1)

example for each point basecon the scenario above.

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