You are an organization development (OD) consultant working with a newly formed Intensive Care Team in a large, multi-site hospital system. There have been complaints of competition and incivilities among staff members during the process of reviewing and revising patient care protocols. After speaking with managers and team members, you believe the conflict is due to normal team-building (storming) and that many team members do not feel their opinions and experiences are being taken seriously. Which of these is the most appropriate next step? Discuss interpersonal conflict and productive meeting strategies with managers and team members and encourage them to continue revising protocols as a group