You are appointed as a Junior Associate - Software Process Improvement in ABC software house. The company has successfully delivered many projects in past. Your team lead has called a meeting and briefed you about the processes going around in the company. He has given you the data of the recently completed project and asked you to come up with different metrics related to SQA in general and testing in specific. He has an opinion that they could bring in some improvements in testing process of the company by analyzing the data.

The ERP that was recently developed by the company is running in production environment and the client has reported 75 issues of different nature, out of which 15 were of understanding issues. The testing team had developed 800 different test cases and were able to report 560 issues to the development team. Out of these 560 issues, 80 issues were discovered through smoke test for which no test cases were prepared. The development effort was of 14 months (2464 hours) and testing team took 6 months (1056 hours) to complete all the test cycles. Source lines of code written for this project were 218,974.

Don't copy someones answer please, thanks