Question: You are asked to fix a problem with a customer's domain controller that is outside the scope of your knowledge. What action should you take?

You are asked to fix a problem with a customer's domain controller that is outside the scope of your knowledge. What action should you take?
Learn on the job by trying to fix the problem
Tell the customer that the problem should be reported to another technician
Assure the customer that the problem will be fixed very soon
Help the customer find the appropriate channels to fix the problem
You are asked to fix a problem with a customer's domain

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