You are calling on a small clothing store that has just opened for business. In the brief telephone discussion with the owner you found out that he was not ready to purchase a photocopier. He was willing to meet with you even though he did not perceive a need at this time. As you arrive you see clothing and unopened boxes everywhere. There are a few prints hung on the walls. The buyer is looking somewhat disorganized and wearing clothing that looks like he slept in it. Your sales objective for this call is to uncover a need and to get a commitment for a 'hands on' demonstration of Jenny series