You are concerned that when you try to implement a new policy change you are really going to get resistance from Sam. You believe this specifically because Sam has difficulty understanding why changes happen and also has difficulty being fully committed to any type of change that happens within your organization. Additionally, Sam has influence over how Sams fellow coworkers react to change, as many of them look up to Same because Sam has been with the company for 20 years. You recently overhead Sam in the break room say this new policy change, what a joke! I have seen things like this come and go over the years. Management says one things important today, and before we know it, we are on to the next important thing. If you wait long enough, it will all pass.

1. What appears to be the major reason Sam is resisting change?
2. What type of implementation tactic(s) should you use to implement this new policy? Explain.
3. Identify which of your talents will assist you in overcoming resistance to change in both you and your employees.