Question: You are implementing a new CRM system for a large national bank, but want to test it first with a small group of sales people

You are implementing a new CRM system for a large national bank, but want to test it first with a small group of sales people to see how they actually will interact with the system. This approach will allow you to make adjustments to the software if needed before going forward with the "full

-

blown" implementation. The best implementation strategy in this case would be the:

Group of answer choices

Pilot conversion

Parallel conversion

Plunge

(

Direct cutover

)

conversion

Phased conversion

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