You are putting together a work team that you will lead. In order to maximize the team's effectiveness you should: Create a large team O Encourage competition within the team Create moderately diversified teams O Command and control the team decisions When making a request from someone, according to Cialdini's Reciprocal Concessions you should: O Present a smaller request first, then present your request O Present a larger request first, then present your request O Hint at your request until the person volunteers to do it Leave a note and hope the person fulfills the request O Present two equal sized requests and tell the person which one is most important to you