Question: You are requested by your manager to evaluate the graph of question 2.1 and provide a comprehensive plan to improve quality. In your answer you

You are requested by your manager to evaluate the graph of question 2.1 and provide a comprehensive plan to improve quality. In your answer you should include the cost of quality parameters.

2.1 A Check Sheet and Pareto chart is one of the TQM tools that managers use to document and improve quality within their organisations. Identify an area in your organisation that requires impovement and then construct a Check Sheet and Pareto Chart to show the problems.

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