You are required to create a Program Governance Plan for a program of work for the case study provided in MYAPC Hub. You need to complete every section of the template below. By successfully completing all the template you are addressing the following assessment criteria: 2.1 Establish systems and processes according to program objectives 2.5 Support process with relevant program policy PE - implement program governance on at least one occasion. Program Governance Plan Program Name: (write the name of your program of work based on the case study) Program Manager: (your name) Date: (write date of report) Document Revision History Version No & Date Updated By Changes 0.0 -xxboxhoo Your name Original draft (update version and date) Approval Signatures Name & Title Date Signature Write the names and titles of Write the date people in the organisation that each person needed to approved this plan approved it 1. Program Overview Provide an overview of the program of work you will be completing based on the case study.2. Program Objectives Explain what the objectives are for the program of work. 3. Program Scope Explain what is included in scope and what is excluded from scope for the program of work. 4. Roles and Responsibilities Explain what responsibilities each of the following groups and individuals have in relation to the program of work in terms of governance eg. specifically what decisions will they be consulted on, which decisions are they responsible for making, etc. 1.1 Negotiate and communicate clear roles and responsibilities to all relevant stakeholders KE - techniques for the use and purpose of program controls Role Responsibility Executive Committee Executive Sponsor Program Manager Project Directors Project Management Office Risk Management Committee Department of Finance External Stakeholders 5. Governance Structure Provide a diagram of the above roles to show the reporting hierarchy and decision-making line. You may include additional roles that are required for your program of work. Also explain the reporting hierarchy. 1.2 Confirm decision making roles with stakeholders KE - techniques for the use and purpose of program controls KE - decision making processes in the program context 6. Issue Escalation and Resolution Complete the table below by explaining how issues will be escalated and resolved for each of the decision-making roles. What will be a trigger? What is the process to present to the decision maker/'s? What is the required timeframe for this to be escalated by? How long does the decision maker have to make a decision to resolve it? 1.3 Document decisions and accountabilities for program objectives 1.4 Make decisions regarding complex priorities and competing demands using repeatable methods KE - techniques for the use and purpose of program controls KE - decision making processes in the program contextDecision Maker Trigger Process Timeframe to Timeframe to Escalate Resolve Project Eg Exceeds Bring to Raise within Expect Managers Project attention of two business resolution Manager's Program days of within 10 authority. Manager via an identifying. business days. email. Program Manager Executive Sponsor Executive Steering Committee 7. Program Status Reporting Complete the table below explaining the frequency of reporting that will be provided to the Program Manager and the Steering Committee. You need to explain what information will be provided for each of the aspects for each report. Information provided to the program manager will be different to what information should be provided to the steering committee and the frequency of these reports. 2.2 Implement management control systems for monitoring program progress against organisational objectives 2.3 Generate audit documentation, presenting information and distributing reports to key stakeholders Aspect Program Manager Steering Committee Frequency Program Details Budget Schedule/Milestones Risks Scope 8. Quality Assurance & Deliverables Monitoring Explain your quality assurance process for ensuring the deliverables of the program are meeting the quality standards set out for the program. Include what the organisation and external compliance requirements are for the program. How will your quality assurance ensure the deliverables are being constantly monitored? 2.4 Establish and monitor process efficiency 3.1 Identify both greapisation and external compliance requirements relevant to the program 9. Document Maintenance Explain the processes that need to be followed for your program to ensure you maintain audit records to meet legislative requirements: a. When creating new documents, what templates will be available and where can they be obtained? b. How do they apply version control for all of the documents?c. How will documents be stored eo. provide an example folder structure for your program - will documents be stored under each project or via phase? 3.2 Establish and securely maintain audit records according to legislative requirements PE - design a program records and configuration system KE - functions of audit and/or compliance requirements for a program 10. Program Management Office (PMO) Explain the functions and services that the PMO will provide for the program. a. How will the PMO identify what management and other program personnel support will be required to complete the program? 4.1 Identify management and internal personnel support needs for the program PE - identify ways to support program implementation. b. What support will the PMO provide to support management and other program personnel? 4.2 Evaluate and establish appropriate systems for supporting implementation KE - methods to support skill development support within a program. c. What skill development support systems will the PMO implement to support program personnel to meet the program needs? 4.3 Establish skill development support systems for program personnel to meet program needs KE - methods to support skill development support within a program