Question: You are running a coaching session for Lisa, the front counter server at Warblers Caf. You identified that she required coaching in multi-tasking to improve

You are running a coaching session for Lisa, the front counter server at Warblers Caf. You identified that she required coaching in multi-tasking to improve her efficiency, especially in the busy period from 11 am to 3 pm. The new $9 lunch deal has increased the number of customers and seat turnover and Lisa is struggling to cope with the increased workload

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