you are to visit three(3)different locations providing Customer Service. You are the customer, and you may or

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you are to visit three (3) different locations providing Customer Service.

You are the customer, and you may or may not be disgruntled. Think about how you interact as a customer. What type of customer are you?

How can understanding your own customer behavior help you to provide excellent service? Think about these questions as you reflect on your encounters.

Related Book For answer-question

Organizational Behaviour Concepts Controversies Applications

ISBN: 978-0132310314

6th Canadian Edition

Authors: Nancy Langton, Stephen P. Robbins, Timothy A. Judge, Katherine Breward

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Posted Date: Nov 01, 2023 02:50 AM

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you are to visit three(3)different locations providing Customer Service. You are the customer, and you may or

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Here are three customer service encounters I had as a customer reflecting on my own behavior Locatio... View the full answer

Organizational Behaviour Concepts Controversies Applications

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