You are working on a project to develop a new customer relationship management $($CRM$)$ system for a mid$-$sized company. You decide to conduct a scenario analysis with the key stakeholders.

What is the main purpose of scenario analysis in requirements gathering for the CRM system? $($Select the best answer$)$

To allocate budget and resources effectively.

To understand the detailed and contextual needs of users in real$-$world situations.

To identify and resolve technical issues in the existing CRM systeM

To test the existing system's performance.