You can use manual math formulas or by computer solution Each basic single-server queuing formula must be explained Scenario: I own a bike repair shop. The arrival and service rates to service a customer's bicycle, on average, are as follows: = 6 bicycles per day (based on an 8 hour day) = = 9 bicycles per day (based on an 8 hour day) 1 # of servers Based on a first-come-first-serve queue discipline, define Po, P4, L, Lq, W, Wq, U, and I