You have been assigned to look into ICICI banks governance plan( which is one of the 6

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You have been assigned to look into ICICI banks governance plan( which is one of the 6 disciplines of customer experience design. As a customer experience specialist ,answer the below questions in details

1.What are the KPI's?

2.Who is on the Customer Advisory Council?

3.How often will they meet, what is the agenda?

Related Book For answer-question

Auditing An International Approach

ISBN: 978-0071051415

6th edition

Authors: Wally J. Smieliauskas, Kathryn Bewley

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Posted Date: Feb 26, 2024 02:27 AM

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You have been assigned to look into ICICI banks governance plan( which is one of the 6

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ICICI Bank Governance and Customer Experience While ICICI Bank doesnt publicly disclose the specific ... View the full answer

Auditing An International Approach

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