You have been hired as a consultant to solve the long line in this Branch. The average

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You have been hired as a consultant to solve the long line in this Branch.

The average Service Time is 9 minutes

The arrival rate is 6 per hour

Inter-arrival time is 10 minutes

Number of Channels – 1

The cost of a Processing Clerk is P500/day (8 hours)

The cost of customer time saved per minute is P1.00

Compute for:

System Utilization Rate or Loading Factor

Waiting Time Multiple

Average waiting Time

Average Line Length

Average Total Time

Q- Should we hire another clerk to add another line? How do we justify this?

Related Book For answer-question

Intermediate Financial Management

ISBN: 978-1111021573

10th Edition

Authors: Brigham, Daves

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Posted Date: Apr 05, 2022 07:08 AM

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You have been hired as a consultant to solve the long line in this Branch. The average

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Arrival rate l 6 customershour Service rate m 1 customer per 9 mins 7 custo... View the full answer

Intermediate Financial Management

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