You have been requested by the CEO to set up a reverse logistics system to satisfy customers
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Question:
You have been requested by the CEO to set up a reverse logistics system to satisfy customers requirements. A consultant advises you that you need to start with a good gate-keeping process, which includes a Returns Policy and the RMA process. Explain the objectives, benefits and major contents in a Returns Policy.
A Canadian company is planning to export chemicals in steel drums to Asia. List 3 top risks that may occur with this shipment and explain, with examples, actions that you would use to mitigate logistics risks
Related Book For
Transportation A Global Supply Chain Perspective
ISBN: 9781337406642
9th Edition
Authors: Robert A. Novack, Brian Gibson, Yoshinori Suzuki, John J. Coyle
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