You have been tasked by Bob Phillips to improve the operationalization of the Polly Gourmet Coffee Store in the context of:

1. Retail operations: managing the store (40% content)
   1. Finding the right personnel and training the employee(s)
   2. Operations functions employee scheduling, store maintenance, reducing inventory shrinkage
2. Merchandise management
   1. Merchandise planning and management (60% content)
      1. Buying - merchandise
      2. Planning forecasting sales, merchandise assortments, inventory
      3. Operations pricing, store layout and visual merchandising. Please draw your suggested store layout for Polly Gourmet Store.