Question: You have just accepted a management position at a small handbag factory in Thailand. Workers spend their days doing the same task over and over:

You have just accepted a management position at a small handbag factory in Thailand. Workers spend their days doing the same task over and over: riveting a strap, sewing a seam, or polishing a completed bag. Conditions are difficult, to say the least, and the previous manager convinced the employees that they don't have the skills they need to keep their jobs. Prior to leaving for Thailand, your boss told you to be prepared for workers to treat you with the utmost respect. Thai businesses tend to follow strict rules. Everyone has a specific role to play, and management hierarchies are strictly observed. Because employees have tasks and the formal authority system in the factory is , according to goal-path theory, you should use the style of management in this example. Sean, an Internet marketing manager, has coercive power at work. People are likely to do what Sean says because: He is very charismatic He can lower their pay He can increase their vacation time His social media skills are awesome

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