Question: You have just lodged a loan application for a client to refinance a home loan at 8 0 % LVR . One of the monthly

You have just lodged a loan application for a client to refinance a home loan at

80 %

LVR

.

One of the monthly loan repayments

4

months ago was shown on the bank statement as being late by

1

day. You have attached an explanatory letter with the application but have indicated to the client that the lender may not accept the excuse. In case the lender declines to offer a loan, write an email to the client to explain what this means and their rights, obligations and responsibilities. i

.

.,

What will you do if that happens and what options do you suggest.

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