You have probably heard the phrase, word of mouth before. Word of mouth is another way of

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Question:

You have probably heard the phrase, "word of mouth" before. Word of mouth is another way of saying recommendation. When a guest calls in looking a recommendation, you should have a list of places in mind to suggest to them. Commonly requested information, services, and activities can include:

Restaurants
Tourist landmarks
Transportation
Shopping
Local currency/exchange rate
Weather/climate

To build up your list of recommendations, connect with various businesses and services near the hotel. Building relationships with them is key as they in return will recommend the hotel for guests to stay.

Pls help me to answer the question below

A guest has their afternoon freed up after their meeting was cancelled. They come to ask you for something they can do. Using your professional judgement, what would you recommend they do to spend the afternoon?