Question: You have received a complaint from a valued customer from Chitrakoot, pointing out that furniture he had ordered for a special occasion has arrived in

You have received a complaint from a valued customer from Chitrakoot, pointing out that furniture he had ordered for a special occasion has arrived in a damaged condition. Though the fault is of the transport company, you have decided to replace the damaged furniture immediately. 

 

Draft a suitable reply to the customer.

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Dear Customers Name We sincerely apologize for the inconvenience caused by the damaged condition of ... View full answer

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