You have the task of writing both good and bad news. When writing good news, remember to use the direct approach; however, when writing the bad news, use indirect approach.

Scenario (Good News)

As the Sales Manager for ABZ Corporation, it is your pleasure to announce that your department has been awarded a grant for outstanding sales. Determine the amount of the grant and the specific criteria for selection. Write a memo explaining this scenario to these employees. Use the direct approach.

Answer rating: 100% (QA)

Subject Congratulations on Outstanding Sales Grant Dear Employees Name I am thrilled to share some f... View the full answer