You manager concludes that a well-managed operations function is critical to business success. She is aware that the culture of the organisation where you work is quite dismissive of the value of the operations functions. She decides a 'soft' internal campaign is needed to enhance the image of the operations function. She has asked you to prepare notes and other materials that she can use for the internal communications, herblog, the staff newsletter and the Intranet. She will also be using some of the material at the approaching Staff Conference. Make notes and ensure you: Analyse the importance of the link between operations management and organisational strategy, in order to deliver business success (AC2.1) - Explain how operations management contributes to financial success (AC2.2) - Explain how operations management contributes to customer satisfaction (AC2.3). For a Merit your notes must also: Evaluate the possible impact of operations management on business image (2M1). For a Distinction you notes must also: - Critically analyse the ethical considerations facing the supply of materials to a named organisation in the UK manufacturing sector (4D1)