Question: You need to provide five lessons learned. Take care that you are recording insights (the so what) . It is not just a what you

You need to provide five lessons learned. Take care that you are recording insights (the "so what")

. It is not just a "what you have learned" but more of an insight that you could act from. When you read the materials, think about something you have read that may change how you act. Add titles to each to help the reader understand what you are discussing

https://spectrum.ieee.org/canadian-governments-phoenix-pay-system-an-incomprehensible-failure

https://www.oag-bvg.gc.ca/internet/english/parl_oag_201805_01_e_43033.html

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