Question: You ordered a custom wooden door for a client. When the door finally arrived, it was too small. It was cut one inch narrower than

You ordered a custom wooden door for a client. When the door finally arrived, it was too small. It was cut one inch narrower than it should have been. This means that there is a gap. Your client is unhappy and wants the job finished. Your carpenter said that she could change the doorway to fit the smaller door and her labour would be $500. You think that Super Doors should pay the cost of changing the doorway as it is their mistake and it would cost them more if you returned the door.

Question Write an email convincing them to pay for the adjustment by your carpenter. Use what you have learned about effective business communication and use effective documet design.

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