Question: you want to develop the ability to handle difficult situations effectively. Therefore, this is an area on which you want to focus. 1. Select two

you want to develop the ability to handle difficult situations effectively. Therefore, this is an area on which you want to focus. 1. Select two of the following difficult situations: workplace violence, personal hygiene and body art, behavior and attitude, theft, substance abuse, or harassment. Write an introductory paragraph or two providing information about the topic.

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