You were responsible for implementing a new customer service training program to increase the number of customers who rate service as excellent. Your boss asks you to present your findings at the next management meeting. Would you use the above graph to show the increase in the number of customers rating service as excellent and why?

$$ No$,$ this graph is misleading and makes my training program look better than it really is$.$

Yes, this graph demonstrates my training program was extremely successful.

$$ Yes, this graph clearly demonstrates a very large increase in customers rating service as excellent.

$$ No$,$ this graph does not show my training program was successful.