You will need to meet with at least two case workers for this assessment task. You should meet with the case workers over several (at least three) sessions to discuss their progress in providing support to clients in complex cases or who require complex support. At each meeting, you should record: 1. The name of the worker 2. The date of the meeting 3. The location of the meeting 4. A brief summary of the case and why it is complex 5. Stakeholders who might be involved in the case 6. Suggestions you make to the case worker about who could be a point of referral for this client After each meeting, you should record your reflections using a reflection model such as: Situation: Describe clearly what happened during your meeting. Include information about the direction, support, advice and recommendations that you made to the worker. Include reference to whether the approach being taken by the worker represents best practice. This section should be detailed, precise and should be at least 200 words in length. Escalation: Describe whether you required advice or direction from more senior colleagues or managers within or external to your organisation to resolve or support the