Question: Your book divides a standard negotiation into 5 steps ( e . g . , preparation and planning, definition of ground rules, etc. ) .

Your book divides a standard negotiation into 5 steps (e.g., preparation and planning, definition of ground rules, etc.). Which of these was mentioned in both your book and the online lecture as typically the most important step?
Group of answer choices
Preparation and planning
Definition of ground rules
Clarification and justification
Bargaining and problem solving
Closure and implementation

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