Question: Your division needs to execute a new strategy to deliver better customer service. Which actions can help you empower people to achieve this strategy? Instruction:
Your division needs to execute a new strategy to deliver better customer service. Which actions can help you empower people to achieve this strategy? Instruction: Choose all options that best answer the question. Explain to the customer service team how the new strategy affects their current techniques for engaging with customers Discuss the new training goals for customer service reps with the HR manager and let her design a new training program Reward customer service representatives for positive customer feedback Avoid rewarding anyone until the strategy has been fully achieved, and then give the entire team the same reward Make sure the team follows your style and methods when doing the work
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