Question: Your friend Steve recently completed a six-week-long managerial training program at his workplace. The program focused a great deal on managing underperforming employees and problem

Your friend Steve recently completed a six-week-long managerial training program at his workplace. The program focused a great deal on managing underperforming employees and problem employees. However, it did involve any discussions on managing star employees. Consequently, Steve came back from the program with the impression that star employees are self-motivated and "easy to manage." Is he right? If he is not, advise him on how to motivate star employees.

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