Question: Your HR team'is currently exploring offering a new training program in Emotional Intelligence to your sales force. Based on your review of the available research,
Your HR team'is currently exploring offering a new training program in Emotional Intelligence to your sales force. Based on your review of the available research, this program is intended to build skills related to emotional awareness and regulation, and has been shown to increase employee job performance in a wide range of roles including leadership, sales, and other customer service positions However, the program is also very expensive and causes employees to miss a halfday of regular work. Before committing to such an investment for your entire sales force of employees, your team wants to be sure it will be worthwhile. In particular, your team wants to investigate if and how emotional intelligence relates to sales performance for Johnson Controls employees. Fun fact: this is part of a needs analysis, the first step in the training and development process.
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Examine the Johnson Controls Employee Data Excel workbook in Canvas The data were collected from a random sample of sales force employees to inform the needs analysis for the emotional intelligence training program. The first worksheet includes the data, and the second worksheet includes the data dictionary explaining each variable
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Question : Open the Johnson Controls Employee Dataset. There are three columns: employeed ID number empid emotional intelligence skills inventory score eiscore and average monthly sales in thousands of dollars for that employee salesqtr Create a scatter plot for eiscore and salesqtr Select all the the following that describe the relationship between emotional intelligence and sales performance for Johnson Controls sales force employees. check all that apply
A curved
B postive
C strong
D moderate
E weak
F linear
G negative
Question : Estimate the predicted increase in sales performance for every point increase in emotional intelligence score. For every point increase in emotional intelligence score, the predicted increase is sales performance is dollars
Question : Assume that you have evidence to suggest that the emotional intelligence training program you are exploring increases employee emotional intelligence scores by points on average What quarterly sales increase on average would you predict for employees after completing the training?
dollars
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Question : points Assume that the emotional intelligence training program costs $ dollars per employees to administer, in addition to the cost of lost work time of $ per employee. What is the total cost of implementing this training program to all employees in the sales force?
Question : points What is the total financial benefit of implementing this program, based on the predicted sales increase you calculated above? Your answer should be for all employees in quarter.
Question : points How long ie how many quaters will it take to recoup the upfront cost of this training program based on your predicted increase in sales?
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