Your organization recently shifted to remote work. Since that time, you have heard complaints from a few co-workers concerning the lack of collaboration tools and difficulty effectively collaborating in a remote environment. Your co-worker recently left you a voicemail expressing extreme frustration with the lack of collaboration tools and has asked if there is something that can be done to help the organization select and implement a collaboration tool. To address the problem of lack of collaboration software, as a team leader, you will reply to your co-workers to acknowledge their concerns and let them know you are planning to establish a task force to research effective collaboration tools and suggest the best option for the leadership team. Acknowledge your co-worker's concerns by summarizing their message and asking any clarifying questions. Outline your plans to help resolve the issue by establishing a task force to research effective collaboration tools. Reiterate your understanding and empathy for your coworker's concerns and that you will be available for further discussion as needed.