Question: Your posting does an outstanding job summarizing the knowledge management cycle and its role regarding innovation and competitive advantage. You really did a fine job

Your posting does an outstanding job summarizing the knowledge management cycle and its role regarding innovation and competitive advantage. You really did a fine job of underlining how fundamental each step can be with respect to the significant role IT can play. I would have made your argument much stronger by stating several examples that prove a company's competitive advantage through knowledge management.

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