Question: Your third customer today, Lily, says her computer won't connect to her Wi - Fi network. She says its as if the computer can't even

Your third customer today, Lily, says her
computer won't connect to her Wi
-
Fi network. She
says its as if the computer can't even see the
network.
The computer uses a USB wireless network
adapter, which you confirm is securely plugged in
.
Lily didn't bring a monitor, keyboard, or mouse,
so you plug in some of yours, using a VGA
monitor and USB for the wireless keyboard and
mouse. Lily comments how she really needs to
update her keyboard and mouse, and likes the
idea of going wireless.
After you plug up the computer and turn it on
,
you find that it doesn't respond to the mouse.
You replace the mouse battery, but it still doesn't
respond. You then switch to an older, PS
/
2
mouse, which works fine. And just as Lily said,
Windows does not detect any wireless networks
in the area, even though you know you have
three Wi
-
Fi networks running in your lab.
Symptoms: Windows does not detect any wireless
networks. Annoyingly, the computer also wouldn't
respond to the mouse that you know has worked
recently on other computers.
Which of the following are possible diagnoses of
the problem?
Failing hard drive
Damaged power supply
Failing motherboard
Poorly managed airflow
Electrical short in system
Outdated driver
Dusty fan
select 3 choices from above

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