Your workplace has a casual Friday policy that doubles as a fundraiser for charity. Employee who wants to take part have to put $2 in a donation jar each Friday if they wear casual clothing instead of their usual business dress. Some employees grumble about the policy: they'd like to wear jeans but don't want to pay $2. However, for the most part no one pays much attention to their grumbling. Each year, the employees vote on which charities they would like to support and the money raised is divided equally among the groups that are chosen. One Friday, Elise, who normally looks after the jar, calls in sick. Colleagues are engaged in the plan and they drop their $2 into the jar throughout the day as usual. On Monday, Elise returns to work and notices right away that the jar is missing. She is very upset that she didn't think to ask someone to lock the jar away for her at the end of the day on Friday. Each week there is about $90 raised. You start to investigate. Using surveillance footage that only records activity in the common areas of the building, you clearly see the thief leaving the office with the jar under her arm. Moments later she comes back into view without the jar. After a quick search, the security guard finds the empty jar hidden behind a door in the stairwell. You know the thieving employee well. She has been complaining lately of financial problems. She has also been written up for performance issues twice in the previous year: once for not showing up for a shift and another time for being rude with her team leader. As the manager, you must decide how to approach the problem(s) and what action(s) to take.

a) In the case study, assuming you were the manager, and you have to solve the theft issues in the workplace. In a brief explanation, discuss THREE (3) actions on how to investigate the theft issues in the workplace. Provide examples from the case. 

b) Explain FIVE (5) steps of decision-making process based on your understanding of the case. 

Answer rating: 100% (QA)

a Actions to Investigate the Theft Issues Conduct an Interview As the manager you should schedule a meeting with the thieving employee to discuss the incident Begin by asking her about her knowledge o... View the full answer